Harvard Business Review 20 Minute Manager Series Difficult Conversations

Tác giả: Harvard Business Review | Xem thêm các sản phẩm Management - Leadership của Harvard Business Review
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can...
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Giới thiệu Harvard Business Review 20 Minute Manager Series Difficult Conversations

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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Thông tin chi tiết

Công ty phát hànhIngram
Nhà xuất bảnHarvard Business Review Press
Ngày xuất bản02-2016
ISBN-139781633690783
Kích thước127 x 178 x 10 mm
Loại bìaPaperback
Số trang128
SKU1260990337657
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